Reference

Terms That Cover Your Account on 3kvi

These terms set out what you agree to when you open and use your 3kvi account. Access and eligibility depend on your local law and the regions where this service is available — read them before you deposit via bKash, Nagad, or Rocket.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personUpdates posted on this page

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HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

Your account details, payment records, and session data are held under standard security practices. We do not share your personal data with third parties outside of payment processing and legal obligations. Here is how we manage the areas that matter most under these terms.

Account Verification We verify identity before processing withdrawals. You may be asked to confirm your registered mobile number or submit a document. This protects your account from unauthorised access.

Data Retention We keep account and transaction records for as long as required by applicable rules. You can request a summary of your account data by contacting support with your account ID.

Term Change Notices When we update these terms, a notice appears on your next login. You can also check the date at the top of this page to see whether terms have changed since your last visit.

Requesting Changes To update your registered details — including the mobile number linked to bKash, Nagad, or Rocket — submit a request through account settings or contact support directly for manual correction.

What These Terms Actually Cover

3kvi Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on 3kvi, you enter into an agreement with us on the terms set out here. These terms cover how your account works, how deposits and withdrawals are processed, what conduct is expected, and when we may restrict or close an account.

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Because access depends on your local law and eligible regions, you are responsible for checking whether using this service is lawful where you are. Payments through bKash, Nagad, and Rocket are subject to those providers' own terms in addition to ours — if a mobile wallet
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transfer fails or is delayed, the resolution path runs through both our support team and your wallet provider. We can update these terms at any time; changes are posted on this page and take effect when you next log in and continue using the account. Continued
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use after a posted update means you accept the revised terms. If any part of these terms conflicts with your local regulations, the local rule takes precedence for you. We do not override national law. Your account is personal and non-transferable — sharing login credentials or
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running more than one account violates these terms and may result in account suspension.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT FOR TERMS

Reach Us About These Terms

If anything in these terms is unclear, or you need to raise a concern about your account, our support team handles terms-related queries. Have your account ID and any transaction reference ready so we can resolve things faster.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and how these terms apply to payments and account access.

These terms apply to anyone who opens or uses a 3kvi account. Eligibility depends on your local law and the regions where this service operates — access is not available everywhere.

No. The mobile wallet used for deposits must be registered in your own name and match the details on your 3kvi account. Third-party wallet deposits are not accepted under these terms.

Only one account per person is allowed. If we detect duplicate accounts, both may be suspended and any pending withdrawals held pending a review under these terms.

A notice appears when you next log in after an update. The revision date at the top of this page also changes. Continuing to use your account after that date means you accept the new version.

Contact support through live chat or the email address in your account settings. Include your account ID. We will confirm your request and advise on the steps and any applicable processing time.

Send the transaction reference number to our support team. We check against our payment logs and, if needed, coordinate with the wallet provider to trace and resolve the transfer.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover Your Account on 3kvi

Account Security and Your Rights Under These Terms

Reach Us About These Terms

Common Questions About These Terms

01 Who do these terms apply to?

02 Can I use someone else's bKash or Nagad account to deposit?

03 What happens if I open more than one account?

04 How do I know when these terms have been updated?

05 How do I request my account data or close my account?

06 What if a Rocket or Nagad payment leaves my wallet but does not show in my account?

Terms & Conditions

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